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RETRIEVE YOUR CALL

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WELCOME TO RECORDCALL

RecordCall provides you with a high quality recording of your call to customer service.

STEP 1

Find the customer service number your looking for on RecordCall, call the number we provide and we’ll connect you to your chosen company. You’ll be met with a short voice message explaining how to trigger your call to record.

STEP 2

Once you have heard the voice greeting, simply press 1 to have the call recorded or if you would like to be connected without a recording, just stay on the line and you’ll be connected shortly. If you do choose to have the call recorded, you will be read a unique PIN. Make a note of this as you’ll need it to access your recording later.

STEP 3

After the call, if you elected to have it recorded, head over to the RecordCall website and enter your information. This will include the number you made the call from, the email address you would like the recording sent to and your unique pin.

STEP 4

A private link will be emailed to you which will securely take you to your recording when clicked. Please note that all recordings are encrypted and are at no point made available to us or any other party. Once you have your recording, you are solely liable for how it used.